Did you receive something other than what you ordered? We will sort that out for you.
Report it through our return portal. Choose Wrong item received as the reason and describe in the comments field which item you ordered and what you received instead. Add a photo of the item and the label, so we can assess it quickly.
We assess your report based on the photo and then let you know how we will resolve it. You receive a shipping label to return the wrong item free of charge; we ship the correct item to you right away, without waiting for your return. If it is no longer in stock, we refund the amount.
Can't do it through the portal? Contact us with your order number.