Did you receive something other than what you ordered? We will sort that out for you.
Report it through our return portal. Choose Received wrong item as the reason and describe in the comments field what you ordered and what you received instead. Add a photo so we can assess it quickly.
Once approved you receive a shipping label for a free return. The return costs are on us in this case.
Not working through the portal? Get in touch with us, quoting your order number.