Did your item arrive damaged? That is not how it should be, of course. Let us know and we will sort it out for you.
Report it through our return portal. Choose Item damaged as the reason, describe what is wrong in the comments field and add a photo. We assess your report based on the photo and then let you know how we will resolve it.
You receive a shipping label to return the damaged item free of charge; we ship a replacement to you right away, without waiting for your return. If it is no longer in stock, we refund the amount. The return costs are on us in this case.
Can't do it through the portal? Contact us with your order number and a photo of the item.